🔒 1. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, date of birth, gender.
• Medical Information: Health history, prescriptions, lab results.
• Usage Data: IP address, browser type, pages visited, time spent.
• Payment Information: Billing address, payment method details (processed securely).

📊 2. How We Use Your Information

Your information is used for:

• Providing healthcare services and appointment scheduling.
• Processing pharmacy orders and lab test bookings.
• Sending appointment reminders and notifications.
• Improving our services and user experience.
• Complying with legal and regulatory requirements.

We will never sell your personal information to third parties.

🤝 3. Information Sharing

We may share your information with:

• Healthcare Providers: Doctors, pharmacies, and labs to deliver services.
• Service Partners: Payment processors, delivery partners.
• Legal Authorities: When required by law or to protect rights.

All third-party partners are bound by strict confidentiality agreements.

🛡️ 4. Data Security

We implement industry-standard security measures:

• 256-bit SSL encryption for data transmission.
• Secure servers with firewalls.
• Regular security audits and updates.
• Strict access controls for staff.

⚖️ 5. Your Rights

You have the right to:

• Access your personal and medical data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent for data processing.
• Opt-out of marketing communications.

To exercise your rights, please contact us.

🍪 6. Cookies

We use cookies to enhance your experience:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us understand how users interact with our site.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences in your browser settings.

🔗 7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

👶 8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

📝 9. Changes to Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

📧 10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: admin@dsg.com.pk
• WhatsApp: +923120922709